FAQs

Your questions answered

Have a question about Campus Roots? Here’s a few commonly asked questions about our app!

Security and Community

How does Campus Roots ensure data privacy and security?

Campus Roots prioritizes user safety through secure messaging systems and stringent community guidelines. Personal data, such as direct messaging or event RSVPs, is handled responsibly to protect confidentiality.

Users can report suspicious or inappropriate accounts through the app’s built-in reporting system. Campus Roots actively monitors for misuse, such as spam or harmful behavior, ensuring a respectful and safe environment for everyone. Additionally, all users are required to sign up with their Kansas University (KU) email address, which significantly reduces the risk of fake account creation and helps maintain the integrity of the community.

The Campus Roots marketplace prohibits the sale or exchange of illegal items and harmful products to maintain a safe and compliant environment for all users. Clear guidelines are provided to ensure transactions adhere to these rules. If you’re unsure whether an item is allowed, consult the app’s marketplace policies or reach out to support for clarification.

Campus Roots is free for students and faculty!